# Contact & Support — pufferboost

> Get help with an order, a refill or an MCP connection. Email support with your order number for the fastest answer.

Source: https://pufferboost.com/contact/ · Language: en

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Legal

# Contact & Support

A real person reads these. We aim to reply within one business day.

Last updated: 3 August 2026

## Email us

[support@pufferboost.com](https://pufferboost.commailto:support@pufferboost.com)

Include your **order number** if your message is about an order — it is the fastest route to an answer.

## Common questions answered faster

- **Where is my order?** Live delivery counts are on the order page in your [dashboard](https://pufferboost.com/dashboard), refreshed straight from the delivery network.
- **My followers dropped.** That is what the [30-day refill guarantee](https://pufferboost.com/refunds) is for — it tops them back up automatically, and you can trigger it manually from the order page.
- **Do you need my password?** Never. Only a public post URL or @handle.
- **How do I connect my AI assistant?** See the [MCP guide](https://pufferboost.com/mcp).

## Before you buy

Pricing for every package and service is public on the [pricing page](https://pufferboost.com/pricing) — no account needed to see it.

## Business & partnerships

Reselling, high-volume orders, or API access beyond the standard MCP connection: email the same address with "partnership" in the subject.

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